Update on the incident involving Pont-Aven – 13:00 on 29th April 2019
Following the incident that took place on board Pont-Aven this morning, the ship has now diverted towards the port of Brest in Brittany. The ship had departed Plymouth at 15:45 on Sunday 28th April and had been due to arrive in Santander, northern Spain at 12:15 local time today.
Pont-Aven is carrying 766 passengers and 142 crewmembers, and there were no injuries as a consequence of the incident.
The ship is now due to dock in Brest at around 15:00 local time this afternoon. On arrival, all passengers will be able to disembark. Those travelling in a vehicle will have the choice to cancel their booking with a full refund and to transfer to Plymouth on this evening’s 23:30 Roscoff to Plymouth sailing. Alternatively, if they opt to continue their journey to Spain by road they will receive a contribution to onward travel costs and compensation for the delayed arrival and inconvenience. Arrangements are also being made to allow those passengers travelling by foot to reach their destination.
When the ship arrives in Brest, Brittany Ferries’ technical teams will embark and will commence a full investigation into the how the incident occurred, and to assess what repairs will be necessary and how long these will take.
In the meantime Pont-Aven’s following sailings have been cancelled, and affected customers are being contacted so that alternative travel arrangements can be made:
- Monday 29th April, Santander to Portsmouth at 15:15
- Tuesday 30th April, Portsmouth to Santander at 17:15
- Wednesday 1st May, Santander to Plymouth at 21:15
Once again Brittany Ferries would like to offer its sincere apologies to all passengers affected by this morning’s incident.