17/03/2020: Further changes to Brittany Ferries’ passenger and freight services

17th March 2020

Brittany Ferries is publishing further changes to schedules today. This follows latest travel advice in key markets, and an ever-changing Coronavirus crisis situation.

The company would like to apologise in advance to all passengers affected by latest changes.

All affected customers will be contacted by telephone, email and SMS, but there is enormous pressure on our contact centre staff. The speed of response may not be up to its usual standard. Passengers are asked not to contact us by telephone but to visit the website www.brittany-ferries.co.uk/routes/sailing-updates for latest information.

We respectfully ask all customers who are not booked to travel within the next two weeks to delay contacting our customer call centres.

Changes announced this morning (17 March) 2020 @ 10:30

Normandie (Portsmouth – Caen)

The last passenger and freight crossing will leave Portsmouth on Thursday 19th March 08:15 and will arrive at 15:00 at Caen. Normandie will then be taken out of service until 9 April at the earliest.

Connemara (Portsmouth – Bilbao)

The last passenger crossing will leave Bilbao on Wednesday 18 March at 17.15.  Its arrival is scheduled for Thursday 19 March at 20.45 into Portsmouth. From the afternoon of 20 March it will move to serve Portsmouth-Cherbourg carrying freight only.

Mont St Michel (Portsmouth – Caen)

The last passenger crossing will leave Portsmouth on Thursday 19 March at 14.45pm. It will arrive in Caen at 21.30pm. The service will then take freight only, beginning with the 23:00 return Caen to Portsmouth departure.

Cap Finistère (UK – Spain)

The last passenger crossing will leave Santander on Saturday 21 March at 20.30. Its arrival into Portsmouth is scheduled for Sunday 22 March at 20.30. The service will then take freight only.

 

Additional measures:

  • Passengers and freight drivers will be asked to remain in their cabins. Cabins will be open to all travellers.
  • Sales and catering facilities will be closed on board. Passenger movements will be restricted and meals will be taken in cabins. Customers will be informed by SMS that they will have to stay in their cabins and that the on-board shops will be closed.
  • Passengers will be asked to bring their own food and drink on board. This is to protect everyone on board – including Brittany Ferries crews who are working hard to maintain services for as long as possible.
  • All passengers are advised that they must travel only if it is essential to do so, for example if they are returning home. Furthermore British passengers travelling to Spain are advised that they must take evidence of a permanent address in Spain, or they will be stopped after arrival by the authorities.

These latest changes are summarised in the attached document alongside suspensions announced yesterday (16 March) on the following routes:

 

Changes UK-France routes:

  • Cherbourg to Poole service – Barfleur (until 23 March at least)

The last sailing left Cherbourg on 16 March 2020 at 21:45 for Poole.

  • St Malo to Portsmouth service – Bretagne (until 24 March at least)

The last sailing will leave St Malo on Tuesday 17 March at 20:30 for Portsmouth

  • Roscoff to Plymouth service – Armorique (until 26 March at least)

The last sailing will leave Roscoff on Wednesday 18 March at 15:00 destined for Plymouth

 

Changes France-Ireland routes:

Brittany Ferries will cease its weekly rotation connecting Roscoff in France with Rosslare in Ireland. Kerry will however continue two rotations per week, carrying freight between Rosslare and Bilbao in Spain.

 Ends.

Downloads

Press Release (Portable Document Format .pdf)
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